JA South Africa Privacy Policy

JA South Africa is committed to protecting your privacy when collecting and using your personal information lawfully and transparently.

This privacy policy explains how we collect, use and disclose your personal information following the requirements of the Protection of Personal Information Act (POPIA)

1. Personal Information we collect

We collect information directly from you when you provide us with your personal details. We will inform you what information you are required to provide and what information is optional.

2. Information you provide to us

We may collect personal information from you, such as email addresses, phone numbers, or physical addresses, when you request for our services or sign up for our newsletters. We may also use your information when there is a need for your information to participate in our program.

When we share a link to the application form, we will collect and process the information contained therein to assess your suitability for programs.

3. Information we collect through the use of our website

We collect certain information automatically when you use our website. The information collected may include your cookie identifiers, mobile carriers, mobile advertising, details about your browser, location information (including inferred location based off of your IP address), Internet service provider, pages that you have visited before, during and after using the services, information about the links you click.

We, as well as third parties that provide content, advertising, or other functionality on our website, may use cookies.

4. How we use your information

We process personal information for a variety of business purposes, including and enabling us to provide a service or information requested for the following:

  • To fulfil our contract with our funders

  • To respond to questions, comments and other requests received through the “contact us” form

  • For administrative purposes, including but not limited to conducting audits and generating reports

  • Pursue legitimate interests, such as student tracking, research and development

  • Verify Individual identity

  • Ensure internal quality control and safety

  • Enforce our agreements

  • Comply with our legal obligations, including reporting to and engagement activities with entities within JA South Africa, such as JA Africa.

5. How we disclose your information

Disclosure to protect you, us or others. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (i) comply with law enforcement and legal process, such as a court order; (ii) protect your, our or others’ rights, property, or safety.

6. Your rights: Access to your information

In accordance with the POPIA, you may have the right to:

  • Request a copy of your personal information.

  • Withdraw your consent for JA South Africa to use your personal information.

  • To do any of the above, contact us on the numbers/addresses as provided on our website and specify what information you require.

  • Before we can provide you with the requested information, we will require you to confirm your identity. To do this, we will need a certified copy of your ID document.

7. Data Retention

We retain the personal information we receive as described in this Privacy Policy for as long you use our services or as necessary to fulfil the purpose(s) for which it was collected including conducting audits, generating reports, enforcing our agreements, and complying with applicable laws.

When you are no longer using our services, your personal information will be archived for generating reports, conducting audits and for historical purposes.

8. Changes to the privacy policy

We may revise this Privacy policy from time to time in our sole discretion. If there are any change to this Privacy Policy, we will post a notice of an update on our site, or as otherwise, required by applicable law.